# DEVRY BSOP206 week 2 quiz

1. Question : (TCO 5) What is the forecast for May, based on a weighted moving average applied to the following past-demand data and using the weights 4, 3, and 2 (largest weight is for most recent data)?

Nov. Dec. Jan. Feb. Mar. Apr.

37 36 40 42 47 41

42.5

33.6

40.3

44.1

43.22

Question 2. Question : (TCO 5) Jim’s department at a local department store has tracked the sales of a product over the last 10 weeks using exponential smoothing with an alpha of 0.3. In January, he forecasted \$150,000 in sales and achieved \$155,000 is sales. Using this same forecasting model, estimate Jims February sales.

\$152,000

\$155,000

\$151,500

\$105,000

Question 3. Question : (TCO 5) Using a 3-year moving average, forecast the amount for Year 10.

Year Demand

1 74

2 90

3 59

4 91

5 140

6 98

7 120

8 123

9 99

Year 10 = 122.87

Year 10 = 99.98

Year 10 = 110.67

Year 10 = 114

Question 4. Question : (TCO 7) Which of the following helps operations managers focus on the trivial few and the critical many?

Value analysis

Value engineering

Financial analysis

Product-by-value analysis

None of the above

Question 5. Question : (TCO 7) Which of the following moments of truth exemplifies the customer’s standard expectations?

Question 6. Question : (TCO 7) Forecasts are usually classified by time horizon into three categories. What are they?

Short-range, medium-short, and long-range

Finance/accounting, marketing, and operations

Strategic, tactical, and operational

Exponential smoothing, regression, and time series

Long-range, medium-range, and short-range

: 0 of 3

Question 7. Question : (TCO 7) A product’s life cycle is divided into four stages, which are _____.

introduction, growth, decline, and maturity

introduction, growth, stability, and decline

introduction, maturity, saturation, and decline

introduction, growth, immaturity, and decline

None of the above

Question 8. Question : (TCO 7) The specific components inputted into the fourth house in the house of quality are satisfied by _____.

the quality plan

customer requirements

design characteristics

the production process

Question 9. Question : (TCO 5) In time series, which of the following cannot be predicted?

Random variations blips

Technological trends

Seasonal fluctuations

Regular fluctuations

Large decreases in demand

Question 10. Question : (TCO 6) Which of these statements best describes computer-aided design (CAD)?

It is the interactive use of computers to design a product and prepare engineering documentation.

The use of special computer programs to direct and control manufacturing equipment.

It is the ability to depict objects in three-dimensional form.

It is a visual form of communication in which images substitute for the real thing.

1. Question : (TCO 7) What is quality function deployment (QFD)? Provide an example of how it can be used.

Question 2. Question : (TCO 7) What are the benefits to manufacturability and value engineering?

Question 3. Question : (TCO 5) What are the benefits of quantitative and qualitative forecasting methods?

Question 4. Question : (TCO 5) Which one of the four components of a time series is rarely forecast, and why is this?

Question 5. Question : (TCO 6) What is a make-or-buy decision and why is it so important?

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