A-1: * Vincent use technical, human, conceptual skills to maintain an environment that encourages innovation and professionalism among the virus hunter by recognizing his employees that can help the new product development of the company.

* He know how to communicate, motivate and inspire his team * He understands the relationship of the companies’ subunits and visualizes how his thing fits into its broader.

A-2 A. Vincent play the management role as he had weekly security briefing conference calls with co-workers around the world because as a manager he must had a lot of information that he must give or share to his co-workers and He must have always a new ideas regarding to virus that they had encounter so that his co-worker may also learn from him.

B. Through this situation Vincent play decisional role because he assess the feasibility of adding network security consulting.

C. in this case he is engaging and connecting to his employees by reminding them to kept focused n the company’s commitment to the customer and this king of activities done by Vincent can be classified as interpersonal roles because he interact and engaged with his employees.

A-3 Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more points, more completely and efficiently than any other company. Our company’s unique focus is to eliminate risks to information, technology and processes independent of the device, platform, interaction or location.

* Positioned for Growth * Protect completely * Manage easily * Control automatically

A-4 The managers learn the following from Vincent Weafer and Symantic approach:

* Every step in the company’s growth we have expanded both our technological expertise and our understanding of customer needs.

* Ability to successfully integrate internally developed with technologies we acquire has kept the companies at the front of its industry and enabled them to provide best-of-breed solutions for millions of corporate and individual customers.

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