Six Sigma Project

I am working on a Six Sigma, I am having issues with my project. Could use some help. I am going for my Black Belt. If anyone is versed in this area, please let me know and I will give you my questions. These are area that have been kicked back by my instructor.

Additional Requirements

Level of Detail: Only answer needed
Other Requirements: My Answer to my instructor in the Brown box in the excel sheet was:
Our team would focus on those that got tired of waiting by reducing the door to doctor time.

He sent me an email saying: We need to analyze the top 80% of the problems for this assignment and then through the project we will drive back to the root causes to find the 20% of the causes creating these problems. –

Could you please look at my Pareto Analysis in the excel and answer better than I did, What would your team focus on based upon what the Pareto Chart is telling you?

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